How to Control Visitor Posts to Your Facebook Page
Don’t settle for unsavory posts to your Facebook business page. You can control visitor posts to your Facebook page, and I’ll show you how!
As we know, people are shameless when it comes to spam and scams. We’ve seen some pretty blatant attempts to get the attention of our Facebook audience. As a matter of fact, the first time it happened, I wrote a pretty ranty blog post. So here’s a down and dirty tip that’ll help keep your business’ Facebook page free from spam or worse.
When people mention your page on Facebook in one of their updates, it will not only show on their timeline but will also show up under “visitor posts” on your page. In settings, this is something you can adjust so that you can block, approve, or allow them to post to the page unfettered.
I recommend that you allow these posts but give yourself the chance to moderate them first. Moderating these will help prevent spam, porn, a link to a virus, or who knows what from being posted to your page.
Set Up: how to control visitor posts to your Facebook page
1. Click on Settings on your business page.
2. Click “Edit” next to “Visitor Posts.”
3. Choose these settings, especially the last one which allows you to approve all visitor posts. You can also just not allow posts to your page here, but I don’t recommend that. That’s stifling engagement which is one reason why your business is on social media.
4. Hit save & close, and that’s it! You’ll get a message whenever someone tries to post something to your page, and you’ll have the opportunity to let it through or not.
These settings are in a different place than your personal account, so I thought it would be worthwhile to show you where to find them and how to set them up. Now you’ve got more control over what appears on your page.
[…] Don't let spammers post on your business' Facebook page! Here's how to control visitor posts to your Facebook page step-by-step. […]
Thank you so much for this wonderful information. I can not find that settings button on my Facebook page. I am the Admin and I’ve tried to use Desktop, mobile and the Android app for page. None has the settings that lead to visitor posts. How may I go about it?
When you go to settings do you have a general option? On the pages that I am set to editor, I can’t see or change that. But as an admin I can see it and the visitors’ posts option. It all appears exactly as the screenshots in this post.
What a snowflake post. The title should be…If You Are Not Man Enough To Handle What People Post on Your Page
So, if a children’s clothing shop had someone post sexual advances directed at photos of children they should leave that?
Hi, I have all these settings set as you mentioned, but we still are unable to see posts by members of the page. I have even tried to post from my personal page to my HOA page, to make sure for myself that it isn’t working. It shows that members of the page have ‘liked’ it, but when I go to the page it doesn’t show on the timeline. We are trying to have members post conditions of the roads during snow storms, but no posts actually show up on the page. Confusing.
Since this post was made a couple of years ago Facebook has made some changes. Have you looked on the “community” tab? I think that’s where you’ll find visitor posts now.
When one of my editors post to our business page, it shows their name instead of posting as our page name. How can I change this?
That might be okay. Does it still show your business’ profile pic? If so, that’s just to let you know who made the post. It’s only visible to page admins. Non-admins won’t see that. Hope that helps!
Wait, you glazed over the idea of controlling visitors commenting with perhaps erroneous links, and went straight to just controlling visitor posts. Can you please explain how to control comments with negative links?
Facebook doesn’t really give you a way to disallow comments with links. Here’s their post on comment moderation for pages. Facebook will probably moderate most spam links for you. But for any that make it through, report the comments to help Facebook catch these more quickly.