Learn From My Tale of Bad Online Customer Service
Today, I’m going to write from the other side of online customer service. This story will illustrate how it took me three tries via three different methods to reach a brand and get a response to a customer service question. My Stupid Foot I have plantar fasciitis. That means I have terrible heel pain in […]
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Use Google Alerts to track your business online
The over-sharing people do now on the internet can get tiresome, but for the small business owner, it offers a wealth of information. People post pictures of the restaurant meals they have, complain about bad customer service, recommend businesses to their followers, blog about the places they visit on out-of-town trips and more. The good, […]
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