How social listening got us a celebrity customer
Do you have systems in place to alert you when your business is mentioned online or in social media? And no, performing a Google search every once in a while when you think about it doesn’t cut it. I mean a SYSTEM. Ideally multiple methods of social listening with some redundancy, like: Google Alerts Hootsuite […]
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Use Google Alerts to track your business online
The over-sharing people do now on the internet can get tiresome, but for the small business owner, it offers a wealth of information. People post pictures of the restaurant meals they have, complain about bad customer service, recommend businesses to their followers, blog about the places they visit on out-of-town trips and more. The good, […]
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